Services

Consultation Services

  • Technology roadmap, Planning and Designing Services
  • Virtualization and Cloud Transformation Services
  • Digital Transformation Services
  • Outcome-based and Adoption-based services
  • Client success management services
  • Industry Vertical-based services
  • ITIL Based consultancy Services
  • Optimization, Performance, Assessments Services
  • Data Protection Assessments Services

Data Security

SOCs, Penetration, Forensic, Vulnerability Assessments

Professional Services

Implementations and Migration Services

Managed Services

Residency and SLA Managed Services

Enterprise Support

Premium, Standard and Remote Support Services

Support Portfolio

24x7x365 Service & Support

  • Dedicated Customer Call Centre
  • Case Management System
  • Automated call tracking and reporting
  • Single Point of Accountability
  • 15 Minutes response time

Technical Team and PM’s

  • 40+ Highly qualified Presales Consultants
  • 80+ Senior Post sales Engineers
  • 30+ Experienced Project Managers
  • 70+ Managed Services Force
  • 100+ Technicians

Complete Support Package

  • Design Services
  • Project Management
  • Professional Services
  • Solution Integration
  • On-Site/Remote Offerings

Escalation Process

  • Certified L1 and L2 Engineers
  • Escalation L3 Experts
  • Vendor and Management escalation path

Get In Touch

alfaBenya Branded Consultation and Integration Services